The world of insurance is one which is complex, entailing huge quantities of knowledge. Those engaged in it need an understanding of the existing laws at a level that enables them to implement them in a variety of situations and a variety of complexities.
Alongside the complexity, the sector has undergone significant changes in recent years. The rise of companies such as Lemonade have set the trend for the need for renewal, simplification and accessibility of the area of insurance which have given it a name in a sector which is complex and difficult to understand.
The increasing demand for accessibility of insurance knowledge exists not only vis-à-vis the customers, but also amongst professionals. The need to accumulate and maintain up-to-date and relevant professional knowledge amongst the workers is growing and on the other hand, the tough competition in the sector requires maintain low costs and saving of resources.
The tools that are currently available to professionals in the sector are outdated and are not in line with the technological capabilities of the 21st century.